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FW 16 AI 370 with 5070 Port 4 and 5 keeps getting disconnect when under NV Advanced Optimus #197

@vince852907

Description

@vince852907

Device Information

System Model or SKU

Please select one of the following

  • Framework Laptop 12 (13th Gen Intel® Core™)
  • Framework Laptop 13 (11th Gen Intel® Core™)
  • Framework Laptop 13 (12th Gen Intel® Core™)
  • Framework Laptop 13 (13th Gen Intel® Core™)
  • Framework Laptop 13 (AMD Ryzen™ 7040 Series)
  • Framework Laptop 13 (AMD Ryzen™ AI 300 Series)
  • Framework Laptop 13 (Intel® Core™ Ultra Series 1)
  • Framework Laptop 16 (AMD Ryzen™ 7040 Series)
  • Framework Laptop 16 (AMD Ryzen™ AI 300 Series)
  • Framework Desktop (AMD Ryzen™ AI 300 PRO Series)

BIOS VERSION

3.04

DIY Edition information

Memory: A-DATA 16G x 2 (purchased with laptop from FW)
Storage: WD SN850X 4TB, Crucial P310 2TB

Port/Peripheral information

  1. USB-C (Not used)
  2. HDMI (Not used)
  3. Audio Port (Not used)
  4. USB-C (Samsung SSD 850 EVO 500GB)
  5. USB-A (Various jumpdrives )
  6. SD Card expansion (Not used)

Standalone Operation (Laptop Only)

Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?

  • Yes
  • No

Describe the bug

When there are devices (jumpdrives, SSD enclosure, external HDMI display, etc) connected to port 4 and/or 5, it'd get disconnect randomly until re-seat the expansion card. It seems to only happens when BIOS is set to Optimus. When I set the BIOS to "NVIDIA GPU only" or disable the 5070 from device manager (using only iGPU), the computer behaves normally. Most reliable way for me to reproduce is to open NVIDIA Control Panel a few times, then the device on port 4 and/or 5 would get disconnect

Steps To Reproduce

  1. Enable NVIDIA Optimus in BIOS
  2. Connect any devices to port 4 or 5 (USB-A, USB-C, HDMI are the only ones I tried)
  3. Once boot into Windows, open and close NVIDIA Control Panel (Adjust Image Settings with Preview) a few times
  4. Port 4 and/or 5 would disconnect
  5. Disable 5070 in Device Manager or Enable "NVIDIA GPU only" in BIOS
  6. Restart
  7. All external devices behaves normally

Expected behavior

External devices should not disconnect/un-power if there's switch between dGPU & iGPU

Operating System (please complete the following information):

  • OS/Distribution: Windows 10/11
  • Version: Most Updated

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