Tasks waiting in queue indefinitely

[Laudenslager]

Humanizations tasks are never processed.

[pdasdana]

Tasks in queue indefinitely, requests not being processed

[Epannec]

Hi,
We have deployed this last week. Though some changes were required to get it up and running, the platform is behaving as expected once everything is launched. I would therefore consider the fact that this issue might be related to your setup?

Taking the opportunity for a shout-out to to the colleagues from Merck who do the wonderful effort of publishing this platform in the open-source space: you are setting an example! Thanks!

[Laudenslager]

Thanks for your feedback. Still getting same lack of response. This in the online portal we're talking about, right? Any suggestions on what sorts of things might be a problem on my end so can investigate?

[Epannec]

Hi,
I would suggest getting into the logfiles of the backend to see where the queue is being stopped.

Kind regards,
Erwin

[Laudenslager]

It's back up! Thanks, David Příhoda