Issue Description
Hi there,
I have a number of clients who use Yahoo, but do not seem to get the emails from OpenSign. I have tested this and seen it myself where the email is never delivered.
Is this a known issue? Any work around instead of having to send the link manually?
Expected Behavior
OpenSign emails should be delivered to Yahoo inboxes.
Current Behavior
Yahoo inboxes never receive OpenSign emails (for contracts)
Steps to reproduce
Have two separate signatories. One on yahoo and one on another provider (I tried google). Googlemail receives the email to sign, Yahoo does not.
Screenshots of the issue(optional)
No response
Operating System [e.g. MacOS Sonoma 14.1, Windows 11]
Windows 11
What browsers are you seeing the problem on?
Chrome
What version of OpenSign™ are you seeing this issue on? [e.g. 1.0.6]
2.35
What environment are you seeing the problem on?
Production (app.opensignlabs.com)
Please check the boxes that apply to this issue report.
Code of Conduct
Issue Description
Hi there,
I have a number of clients who use Yahoo, but do not seem to get the emails from OpenSign. I have tested this and seen it myself where the email is never delivered.
Is this a known issue? Any work around instead of having to send the link manually?
Expected Behavior
OpenSign emails should be delivered to Yahoo inboxes.
Current Behavior
Yahoo inboxes never receive OpenSign emails (for contracts)
Steps to reproduce
Have two separate signatories. One on yahoo and one on another provider (I tried google). Googlemail receives the email to sign, Yahoo does not.
Screenshots of the issue(optional)
No response
Operating System [e.g. MacOS Sonoma 14.1, Windows 11]
Windows 11
What browsers are you seeing the problem on?
Chrome
What version of OpenSign™ are you seeing this issue on? [e.g. 1.0.6]
2.35
What environment are you seeing the problem on?
Production (app.opensignlabs.com)
Please check the boxes that apply to this issue report.
Code of Conduct