Create Script.JS

Author: Maheshkh9738

Client-Side Components/Catalog Client Script/Auto Assign incident/Script.JS

@@ -0,0 +1,14 @@
+(function executeRule(current, previous /*null when async*/) {
+    var now = new GlideDateTime();
+
+    var daySchedule = new GlideSchedule('46d3f0b1dbf01300a6a5f0b1dbf01300'); // Day Schedule
+    var nightSchedule = new GlideSchedule('56e4f0b1dbf01300a6a5f0b1dbf01300'); // Night Schedule
+
+    if (daySchedule.isInSchedule(now)) {
+        current.assignment_group = '76f5f0b1dbf01300a6a5f0b1dbf01300'; // Day Support Group
+    } else if (nightSchedule.isInSchedule(now)) {
+        current.assignment_group = '86g6f0b1dbf01300a6a5f0b1dbf01300'; // Night Support Group
+    } else {
+        current.assignment_group = 'f2c9980bf9bc3a10f9182b07f0f0832a'; // Optional fallback
+    }
+})();