readme.md

Author: bhavyaa30

Server-Side Components/Business Rules/Reassign Tasks When Assigned User is Inactive/readme.md

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+## Purpose
+Automatically reassigns tasks or incidents when the currently assigned user becomes inactive.
+This ensures that no work item stays unattended due to user deactivation, termination, or role changes, maintaining operational continuity and SLA compliance.
+## Tables Applicable:
+Any task-based table, such as incident, problem, change_request, etc.
+## Implementation Details
+Table: sys_user
+Trigger: Business Rule – After Update
+Condition: current.active == false && previous.active == true
+Purpose: Trigger logic only when a user becomes inactive.