Summary
In app purchases will not complete
Please agree to the following
What software is involved?
- Operating System: iOS 26.2
- Cryptomator: 2.7.3 1402
- …
Logs.zip
Volume Type
None
Steps to Reproduce
- [First Stepg]go to settings app still in. Trial
- [Second Step]click on the 1 yr sub in app purchase
- returns errors
4
Expected Behavior
Select in app purchase and it to complete like any other app
Actual Behavior
Errors unable to purchase
Reproducibility
Always
Relevant Log Output
2026/01/09 05:09:37:343 Purchase of org.cryptomator.ios.iap.yearly_sub failed with error: Error Domain=SKErrorDomain Code=0 "An unknown error occurred" UserInfo={NSLocalizedDescription=An unknown error occurred, NSUnderlyingError=0x112393bd0 {Error Domain=ASDServerErrorDomain Code=2037 "Your Purchase Could Not Be Completed" UserInfo={NSLocalizedFailureReason=Your Purchase Could Not Be Completed}}}
2026/01/09 05:09:37:378 Error: unknown
2026/01/09 05:13:22:192 Purchase of org.cryptomator.ios.iap.yearly_sub failed with error: Error Domain=SKErrorDomain Code=0 "An unknown error occurred" UserInfo={NSLocalizedDescription=An unknown error occurred, NSUnderlyingError=0x112105aa0 {Error Domain=ASDServerErrorDomain Code=2037 "Your Purchase Could Not Be Completed" UserInfo={NSLocalizedFailureReason=Your Purchase Could Not Be Completed}}}
2026/01/09 05:13:22:210 Error: unknown
2026/01/09 05:21:48:442 Purchase of org.cryptomator.ios.iap.yearly_sub failed with error: Error Domain=SKErrorDomain Code=0 "An unknown error occurred" UserInfo={NSLocalizedDescription=An unknown error occurred, NSUnderlyingError=0x1126893e0 {Error Domain=ASDServerErrorDomain Code=2037 "Your Purchase Could Not Be Completed" UserInfo={NSLocalizedFailureReason=Your Purchase Could Not Be Completed}}}
2026/01/09 05:21:48:463 Error: unknown
2026/01/09 05:21:56:679 Purchase of org.cryptomator.ios.iap.yearly_sub failed with error: Error Domain=SKErrorDomain Code=2 "(null)" UserInfo={NSUnderlyingError=0x1126686c0 {Error Domain=SKInternalErrorDomain Code=11 "(null)"}}
2026/01/09 05:45:57:561 Buy product: org.cryptomator.ios.iap.yearly_sub
2026/01/09 05:45:57:581 Setting trialExpirationDate was written with value 2026-01-19 14:51:45 +0000
2026/01/09 05:45:57:581 Setting fullVersionUnlocked was written with value false
2026/01/09 05:45:57:581 Setting hasRunningSubscription was written with value false
2026/01/09 05:46:07:294 Setting trialExpirationDate was written with value 2026-01-19 14:51:45 +0000
2026/01/09 05:46:07:294 Setting fullVersionUnlocked was written with value false
2026/01/09 05:46:07:294 Setting hasRunningSubscription was written with value false
2026/01/09 05:46:14:471 Setting trialExpirationDate was written with value 2026-01-19 14:51:45 +0000
2026/01/09 05:46:14:471 Setting fullVersionUnlocked was written with value false
2026/01/09 05:46:14:471 Setting hasRunningSubscription was written with value false
2026/01/09 05:46:14:472 Purchase of org.cryptomator.ios.iap.yearly_sub failed with error: Error Domain=SKErrorDomain Code=0 "An unknown error occurred" UserInfo={NSLocalizedDescription=An unknown error occurred, NSUnderlyingError=0x14f23e8e0 {Error Domain=ASDServerErrorDomain Code=2037 "Your Purchase Could Not Be Completed" UserInfo={NSLocalizedFailureReason=Your Purchase Could Not Be Completed}}}
2026/01/09 05:46:14:473 Removed org.cryptomator.ios.iap.yearly_sub from the payment queue
2026/01/09 05:46:14:491 Error: unknown
2026/01/09 05:46:14:776 Setting trialExpirationDate was written with value 2026-01-19 14:51:45 +0000
2026/01/09 05:46:14:776 Setting fullVersionUnlocked was written with value false
2026/01/09 05:46:14:776 Setting hasRunningSubscription was written with value false
2026/01/09 05:52:38:538 Setting trialExpirationDate was written with value 2026-01-19 14:51:45 +0000
2026/01/09 05:52:38:538 Setting fullVersionUnlocked was written with value false
2026/01/09 05:52:38:538 Setting hasRunningSubscription was written with value false
Anything else?
No response
Summary
In app purchases will not complete
Please agree to the following
What software is involved?
Logs.zip
Volume Type
None
Steps to Reproduce
4
Expected Behavior
Select in app purchase and it to complete like any other app
Actual Behavior
Errors unable to purchase
Reproducibility
Always
Relevant Log Output
Anything else?
No response