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Azure AD SCIM: document PATCH/Update limitations and deprovisioning caveats #16258

@Kobby-Bawuah

Description

@Kobby-Bawuah

Which part? Which one?

SSO / SCIM provisioning (Azure AD / Entra)

Description

Customer following the Azure AD SCIM guide ran into “Invalid Patch Operation” errors during Azure’s periodic PATCH updates (active=true), and deprovisioning becomes unreliable or confusing. The docs don’t mention this limitation, which leads to support cases and quarantine concerns.

Suggested Solution

Add a short “Known limitations” note to https://docs.sentry.io/organization/authentication/sso/azure-sso/ explaining:

  • Sentry’s SCIM PATCH only supports active=false (deprovision)
  • Azure sends periodic PATCH updates that may error but do not block provisioning
  • Disabling “Update” in Azure breaks deprovisioning
  • If a user is stuck as idp:provisioned, removal can be done via SCIM DELETE API

Link to existing bug: getsentry/sentry#114322

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