years
2022

lastupdated

2022-05-26

keywords

troubleshooting, issues, status, get help, code engine, getting help

subcollection

codeengine

Troubleshooting overview

{: #troubleshooting_over}

Review some general help for troubleshooting issues with {{site.data.keyword.codeenginefull}}. {: shortdesc}

General ways to resolve issues

{: #help-general}

Make sure that your command-line tools are up-to-date.
- In the command line, you are notified when updates to the ibmcloud CLI and plug-ins are available. Be sure to keep your CLI up-to-date so that you can use all available commands and options.
- Update the ibmcloud ce CLI plug-in whenever an update is available. For more information, see Updating the {{site.data.keyword.codeengineshort}} CLI
- When you use any of the CLI get commands, such as the app get, job get, jobrun get, build get, or buildrun get commands, you can specify the --o yaml option to obtain more fine-grained details about your {{site.data.keyword.codeengineshort}} component, which can be helpful in troubleshooting. For more information about the get commands, see CLI Reference.
Review the other troubleshooting issues for {{site.data.keyword.codeengineshort}}.
Review the FAQs.
Enable and review logging and monitoring details to troubleshoot your {{site.data.keyword.codeengineshort}} components.

{: #help-cloud-status}

To see whether {{site.data.keyword.cloud_notm}} is available, check the {{site.data.keyword.cloud_notm}} status page{: external}.
Filter for the Code Engine component and review any cloud status issue.
Review the Limits and quotas for {{site.data.keyword.codeengineshort}}.
For issues in open source projects that are used by {{site.data.keyword.cloud_notm}}, see the IBM open source and third-party policy{: external}.

{: #help-functions}

If you still cannot resolve your issue, see Getting support. For any general questions or feedback, post in Slack.