[Bug - Edge Addons] Reviews disappeared after a new version was released

[antonpodolsky]

Describe the bug
Reviews disappeared from the extension page after a new version was released.

To Reproduce
Steps to reproduce the behavior:

1. Go to https://microsoftedge.microsoft.com/addons/detail/exify/jdccdgglhcfjfceflkbmggdokbaagclf
2. See that "User reviews" section is empty, although the extension has reviews.

Expected behavior
Two written reviews should be shown.

Desktop (please complete the following information):

• OS: MacOS, Windows
• Browser: Edge, Chrome
• Version: latest

[Rahul-Bauri]

Hi @antonpodolsky, I can see that no reviews are visible on the page, I will check with the respective team to help you with the resolution, will update here once I get any updates.

[antonpodolsky]

@Rahul-Bauri I also see that the addon stats stopped updating around two weeks ago and until now.

[antonpodolsky]

@Rahul-Bauri Are there any updates on this please?

[Rahul-Bauri]

@antonpodolsky the engineering team has acknowledged the issue and is currently investigating it from their side. I will reach out if any additional details are required, and I’ll share an update once I hear back from the team.

[antonpodolsky]

@Rahul-Bauri Hate to be a nag, but I'd really love to get the reviews showing again. At this point I find it a bit baffling how long it takes to fix issues with basic (and critical) functionality like reviews.

[Rahul-Bauri]

Hi @antonpodolsky I’ve reminded the team currently investigating this issue to share any updates. I’ll update you here as soon as I hear back from them.