API: dievices/totals/named is mixed up

[brom89]

What installation are you running?

Production (netalertx) 📦

Is there an existing issue for this?

• I have searched the existing open and closed issues and I checked the docs https://docs.netalertx.com/

The issue occurs in the following browsers. Select at least 2.

• Firefox
• Chrome
• Edge
• Safari (unsupported) - PRs welcome
• N/A - This is an issue with the backend

Current Behavior

I have this many devices:

But the API gives these numbers:

(description: api-"connected" contains device number, api-favourites containes connected, api-new contains favorites or down, ...)

The output of /devices/totals seems broken as well, at least it is way longer than the documentation description (https://github.com/netalertx/NetAlertX/blob/main/docs/API_DEVICES.md#7-get-device-totals)

Expected Behavior

I'd expect the numbers in the webGUI and the API to match. Numbers in the GUI are correct, API is mixed up.

Steps To Reproduce

Just call the API endpoint /devices/totals/named

Relevant app.conf settings

docker-compose.yml

Debug or Trace enabled

• I have read and followed the steps in the wiki link above and provided the required debug logs and the log section covers the time when the issue occurs.

Relevant app.log section

Docker Logs

  P
 Path                     | R | W | Mount | RAMDisk | Performance | DataLoss 
--------------------------+---+---+-------+---------+-------------+----------
 /data                    | ✅| ✅|   ✅  |    ➖   |      ➖     |    ✅     
 /data/db                 | ✅| ✅|   ✅  |    ➖   |      ➖     |    ✅     
 /data/config             | ✅| ✅|   ✅  |    ➖   |      ➖     |    ✅     
 /tmp/run/tmp             | ✅| ✅|   ✅  |    ✅   |      ✅     |    ✅     
 /tmp/api                 | ✅| ✅|   ✅  |    ✅   |      ✅     |    ✅     
 /tmp/log                 | ✅| ✅|   ✅  |    ✅   |      ✅     |    ✅     
 /tmp/run                 | ✅| ✅|   ✅  |    ✅   |      ✅     |    ✅     
 /tmp/nginx/active-config | ✅| ✅|   ✅  |    ✅   |      ✅     |    ✅     
══════════════════════════════════════════════════════════════════════════════
⚠️  WARNING: ARP flux sysctls are not set.

    Expected values:
      net.ipv4.conf.all.arp_ignore=1
      net.ipv4.conf.all.arp_announce=2

    Note: If using 'network_mode: host', setting these via docker-compose sysctls
    requires the NET_ADMIN capability. When granted, these sysctls will
    modify the host namespace. Otherwise, you must configure them directly
    on your host operating system instead.

    Detection accuracy may be reduced until configured.

    See: https://docs.netalertx.com/docker-troubleshooting/arp-flux-sysctls/
══════════════════════════════════════════════════════════════════════════════
/opt/venv/lib/python3.12/site-packages/requests/__init__.py:113: RequestsDependencyWarning: urllib3 (2.6.3) or chardet (7.1.0)/charset_normalizer (3.4.5) doesn't match a supported version!
  warnings.warn(
2026/03/15 20:02:49 [error] 241#241: *1315 open() "/app/front/devices/total" failed (2: No such file or directory), client: 192.168.188.19, server: , request: "GET /devices/total HTTP/1.1", host: "192.168.188.222:20211"
2026/03/15 20:02:49 [error] 241#241: *1315 open() "/app/front/favicon.ico" failed (2: No such file or directory), client: 192.168.188.19, server: , request: "GET /favicon.ico HTTP/1.1", host: "192.168.188.222:20211", referrer: "http://192.168.188.222:20211/devices/total"
2026/03/15 20:04:28 [error] 242#242: *1347 open() "/app/front/devices/total" failed (2: No such file or directory), client: 192.168.188.19, server: , request: "GET /devices/total HTTP/1.1", host: "192.168.188.222:20211"
2026/03/15 20:06:48 [error] 242#242: *1353 open() "/app/front/api/docs" failed (2: No such file or directory), client: 192.168.188.19, server: , request: "GET /api/docs HTTP/1.1", host: "192.168.188.222:20211"
2026/03/15 20:07:07 [error] 242#242: *1353 open() "/app/front/docs" failed (2: No such file or directory), client: 192.168.188.19, server: , request: "GET /docs HTTP/1.1", host: "192.168.188.222:20211"
2026/03/15 20:07:10 [error] 242#242: *1353 open() "/app/front/docs" failed (2: No such file or directory), client: 192.168.188.19, server: , request: "GET /docs HTTP/1.1", host: "192.168.188.222:20211"

 _   _      _    ___  _           _  __   __
| \ | |    | |  / _ \| |         | | \ \ / /
|  \| | ___| |_/ /_\ \ | ___ _ __| |_ \ V /
| .   |/ _ \ __|  _  | |/ _ \  __| __|/   \
| |\  |  __/ |_| | | | |  __/ |  | |_/ /^\ \
\_| \_/\___|\__\_| |_/_|\___|_|   \__\/   \/
   Network intruder and presence detector.
   https://netalertx.com


Startup pre-checks
--> data migration.sh 
--> capabilities audit.sh 
--> mounts.py 
--> first run config.sh 
--> first run db.sh 
--> mandatory folders.sh 
    * Creating NetAlertX log directory.
    * Creating NetAlertX API cache.
    * Creating System services runtime directory.
    * Creating nginx active configuration directory.
    * Creating Plugins log.
    * Creating System services run log.
    * Creating System services run tmp.
    * Creating DB locked log.
    * Creating Execution queue log.
--> apply conf override.sh 
--> override individual settings.sh 
--> host optimization.sh 
--> writable config.sh 
--> nginx config.sh 
--> expected user id match.sh 
--> host mode network.sh 
--> excessive capabilities.sh 
--> appliance integrity.sh 
--> ports available.sh 
Starting /usr/sbin/php-fpm83 -y "/services/config/php/php-fpm.conf" -F (tee stderr to app.php_errors.log)
Starting supercronic --quiet "/services/config/cron/crontab" >>"/tmp/log/cron.log" 2>&1 &
Starting python3  -m server > /tmp/log/stdout.log 2> >(tee /tmp/log/stderr.log >&2)
Starting /usr/sbin/nginx -p "/tmp/run/" -c "/tmp/nginx/active-config/nginx.conf" -g "error_log stderr; error_log /tmp/log/nginx-error.log; daemon off;" &
Successfully updated IEEE OUI database (113336 entries)

[jokob-sk]

Thanks for the report. I might get to it in the next couple of days, looks wrong :)

If you have time feel free to have a look yourself - it should be somewhere here:

NetAlertX/server/models/device_instance.py

Line 351 in dc8b82e

def getNamedTotals(self):

NetAlertX/server/db/db_helper.py

Line 14 in dc8b82e

def get_device_conditions():

Edit: oh also make sure you refresh the cache - the header tiles are heavily cached.

Edit: One more:

NetAlertX/server/api_server/api_server_start.py

Line 780 in dc8b82e

def api_devices_totals_named(payload=None):

[jokob-sk]

This should be fixed in the next release.
It would be great if you could test the ghcr.io/netalertx/netalertx-dev Docker image in ~15 minutes (or once the latest GitHub Action finishes).

⚠️ Please back up everything first, or ideally spin up a separate container with its own DB and config (a copy of your current setup), as database changes may occur.

After updating:

• Click the 🔄 refresh button in the blue header at the top
• Hard refresh your browser cache (shift + reload) to force js and css files reload

Disclaimer: Running the dev container long-term may lead to data loss, as upgrade paths are not guaranteed.

Thanks in advance,
j

[brom89]

Sorry this took some time, but I've tested it now and it works like a charm!

Thanks man for your awesome work!

[jokob-sk]

Thanks for testing!

[jokob-sk]

Releasing in ~1h -> Closing