When no audio/video devices in the system are present, starting a call takes 2 minutes

[poltpolt]

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Steps to reproduce

1. Run on computer with no mic/webcam
2. start a conversation and click on start conference
3. in the device selection screen you will see none for video and audio input,
4. hitting the start conference button underneeth will freeze the ui for 2 minutes and after that "error accessing camera and mic"
5. After those 2 minutes the conference starts and you can finally share your screen

Actual behaviour

Even more, in program settings, when using "check/verify devices" after the device menu is closed, the ui freezes for 2 minutes and after that "error accessing camera and mic"
This happens both in talk app but also in chrome and firefox on same actions.

Talk app

2.1.1
Talk app version: (see apps administration page: /index.php/settings/apps)
22.0.10
Custom Signaling server configured: yes/no and version (see Talk administration settings: /index.php/settings/admin/talk#signaling_server)
yes and shown as working in admin panel

Custom TURN server configured: yes/no (see Talk administration settings: /index.php/settings/admin/talk#turn_server)
yes and shown as working in admin panel

Custom STUN server configured: yes/no (see Talk administration settings: /index.php/settings/admin/talk#stun_server)
yes and shown as working in admin panel

Browser

test both : latest firefox and chrome

Microphone available: no

Camera available: no

Operating system: Windows

Browser name: Firefox/Chrome/Safari/...

Browser version: 124/125/...

Browser log

Details

``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```

Server configuration

Operating system: Ubuntu/RedHat/...
Ubuntu snap
Web server: Apache/Nginx

Database: MySQL/Maria/SQLite/PostgreSQL

PHP version: 8.1/8.2/8.3

Nextcloud Version: (see administration page)

List of activated apps:

Details

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your server installation folder

Nextcloud configuration:

Details

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

Server log (data/nextcloud.log)

Details

Insert your server log here

[Antreesy]

Hi!

Some console logs from the client might be helpful here to understand the situation. Can you RightMouseClick > Open Developer Tools and see, what's reported there in the console, as you opening/closing the device checker or joining the call?
What are permissions for this tab? Is access to microphone/camera granted?

[poltpolt]

both mic and cam access granted, also the same behavior on the Nextcloud talk client so i guess permisions are there by default. interestingly on the same network I have some Linux desktops, they don't suffer this problem - so its only windows clients W dniu 30.03.2026 o 09:35, Maksim Sukharev pisze:

…

*Antreesy* left a comment (nextcloud/spreed#17494) <#17494 (comment)> Hi! Some console logs from the client might be helpful here to understand the situation. Can you RightMouseClick > Open Developer Tools and see, what's reported there in the console, as you opening/closing the device checker or joining the call? What are permissions for this tab? Is access to microphone/camera granted? — Reply to this email directly, view it on GitHub <#17494?email_source=notifications&email_token=ACHY7FKRCMJKDVSPQ2XO7B34TIPV3A5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTIMJVGI4TAMBSGE2KM4TFMFZW63VGMF2XI2DPOKSWK5TFNZ2KYZTPN52GK4S7MNWGSY3L#issuecomment-4152900214>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ACHY7FLLZMSFCUBJRZVFDQ34TIPV3AVCNFSM6AAAAACXAMOGL6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHM2DCNJSHEYDAMRRGQ>. You are receiving this because you authored the thread.Message ID: ***@***.***>

[poltpolt]

here you go
the "Graph successfully started" is what was seen when i opened settings dialog and then the devices, up to this point UI is reponsive

When i close the "check devices" sub-dialog it's window closes , main settings DIalog remains open and frozen for 2 minutes and this is what happens in log

nextcloudtalk.log