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<!DOCTYPE html>
<html>
<head>
<style>
table, th, td {
border: 1px solid black;
}
</style>
</head>
<body>
<caption><strong>Frequently asked questions</strong></caption>
<table style="width:100%">
<tr>
<th>Topic</th>
<th>Question</th>
<th>Answer</th>
</tr>
<tr>
<td rowspan="3"><em>Understanding Airbnb</em></td>
<td>What is Airbnb and how does it work?</td>
<td>A community built on sharing<br>Trusted services<br>24/7 support</td>
</tr>
<tr>
<td>What are Airbnb Experiences?</td>
<td>You do not need to host your home on Airbnb in order to host an experience<br>You do not need to stay in a home on Airbnb in order to book an experience</td>
</tr>
<tr>
<td>What is the Airbnb cancellation policy?</td>
<td>Airbnb enables hosts to choose among three standardized cancellation policies (Flexible, Moderate, and Strict) that we enforce to protect both hosts and guests</td>
</tr>
<tr>
<td rowspan="3"><em>Account and booking</em></td>
<td>How do I reset my password?</td>
<td>If you've forgotten your password or are having trouble logging in to your Airbnb account, visit: www.airbnb.com/forgot_password.
Enter the email address you use for Airbnb, and you'll be emailed a link to reset your password.</td>
</tr>
<tr>
<td>How do I create an account?</td>
<td>If you don't have an Airbnb account yet, go to airbnb.com and click Sign Up.
You can sign up using your email address, Facebook account, Google account, or Amex. Signing up and creating an Airbnb account is free.
After you sign up, be sure to complete your account before booking a reservation</td>
</tr>
<tr>
<td>How do I book a place on Airbnb?</td>
<td>Complete Your Profile<br>Find the Right Place<br>Book It: You will see a button on their listing that says <strong>Instant</strong> or <strong>Request to Book</strong></td>
</tr>
<tr>
<td rowspan="3"><em>Paying for a reservation</em></td>
<td>What should I do if someone asks me to pay outside of the Airbnb website?</td>
<td>Don’t send them money, and let us know. We’ll never ask you to pay for anything outside of our site, through email, or through a third-party booker.
Sometimes you may need to pay local tax to your host, but this payment should only be made through Airbnb, and in many cases this will be included in the cost of the reservation.</td>
</tr>
<tr>
<td>Why should I pay and communicate through Airbnb directly?</td>
<td>Paying and communicating through Airbnb helps ensure that you're protected under our Terms of Service, Payments Terms of Service, cancellation and refund policies, Host Guarantee, Host Protection Insurance program and other safeguards. It also makes it easy to find and reference important reservation details like a listing's address, your itinerary, check-in details, and other useful information. We can’t provide these benefits if your reservation isn’t booked and paid for directly through Airbnb.
Paying or communicating outside of Airbnb also makes it harder for us to protect your information and puts you at greater risk of fraud and other security issues, such as phishing.</td>
</tr>
<tr>
<td>What methods of payment does Airbnb accept?</td>
<td>Payment options available worldwide: most major credit cards and pre-paid credit cards (Visa, MasterCard, Amex, Discover, JCB) as well as many debit cards that can be processed as credit</td>
</tr>
</table>
</body>
</html>