IOS: incoming call ?

[harryandroiddev]

Setup my pushkit on the server , the pushkit notification received while the app is running or closed .

• When the app is foreground or background the user tap the accept from the puskit notification the call connected even in background .
• But when the app is terminate and receives a push notification and when the user tap on accept the call is not connected .
• Is there any extra code or steps required to connect the call successfully?

[siprix]

when the user tap on accept the call is not connected

What happens in that case?
Can you send us logs (saved on device) or reproduce this case on device connected to Mac and copy output from XCode console?
Does your code invoke updateCallKitCallDetails?

There should no difference is app running or terminated.

[harryandroiddev]

These are the logs for when app works in foreground shows push notification and accepts the call succesfully

14:51:56 onIncomingPush callkit_CallUUID:77C0969F-2601-429C-B213-AA63753B63B8 {aps: {pushHint: 00b233ff-5428-45c9-bf71-40eebfb78f06, callerNumber: 201, callerId: 00b233ff-5428-45c9-bf71-40eebfb78f06, callerName: 201}}
14:51:56 Siprix module initialized successfully
14:51:56 Version: siprix 1.0.33 from 20251219_1750
14:51:56 AddAccount with push token: 767d49c56e668959836b8a95ae88471fbe943bd7ab27748ce491f58941701cca
14:51:56 Adding new account: 202@10.1.1.159
14:51:56 Added successfully with id: 1
14:51:56 onRegStateChanged accId:1 resp:'200 OK' RegState.success
14:54:40 onRegStateChanged accId:1 resp:'200 OK' RegState.success
14:54:57 onIncoming callId:201 accId:1 from:"Harwinder Singh" <sip:201@10.1.1.159> to:sip:202@10.1.1.217:9021 withVideo:false
14:54:57 onSwitched callId:201
14:54:57 onIncomingSip callId:201 pushHint:d7bf9e83-f361-413a-b711-ff15eb47c72e
14:54:57 Created textureId: 0 for callId:0
14:54:57 Created textureId: 1 for callId:201
14:54:57 Assign textureId: 0 with callId:0
14:54:57 Assign textureId: 1 with callId:201
14:54:58 onIncomingPush callkit_CallUUID:2C475BC8-0240-41E5-B77B-AEB8CD1CEECC {aps: {pushHint: d7bf9e83-f361-413a-b711-ff15eb47c72e, callerNumber: 201, callerId: d7bf9e83-f361-413a-b711-ff15eb47c72e, callerName: 201}}
14:55:00 onConnected callId:201 from:"Harwinder Singh" <sip:201@10.1.1.159> to:sip:202@10.1.1.217:9021 withVideo:false
14:55:03 Ending callId:201
14:55:03 onTerminated callId:201 statusCode:0
14:55:03 Removed call: 201
14:55:03 onTerminated removed call:
14:55:03 onSwitched callId:0

When the app is terminated the call intialtes from caller and gets ended with 503 error . The reciever receives the push notiifcation but the call does not connect may be because the call gets ends before accepting.

Sometimes the call shows early media and when i tap accept on notification the app open and when click on accpet button from the app ui the call stuck at accepting .

[harryandroiddev]

this is the log file

siprix.log

[siprix]

Plz check did you set 'VoIP over IP' in the background modes as shown on this image:
https://docs.siprix-voip.com/_images/XCodeBackgroundModeVoIP.png

try to check the same case with latest build 1.0.34 and send us updated logs.

[siprix]

Were you able to resolve this issue?