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Confirmation Dialog & Troubleshoot Guide to Tackle Webcam Permission Permanent Denial #1005

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Confirmation Dialog & Troubleshoot Guide to Tackle Webcam Permission Permanent Denial #1005

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Improve camera permission handling and add troubleshooting guide
rohan-pandeyy Jan 9, 2026
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Add missing @tauri-apps/plugin-os npm dependency
rohan-pandeyy Jan 9, 2026
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56 changes: 56 additions & 0 deletions docs/Camera-Permission-Troubleshooting.md
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# Camera Permission Troubleshooting

This guide explains why camera access may become permanently blocked in PictoPy on Windows, and how to recover from it.

## Why Camera Permission Gets Stuck

When you click **"Don't Allow"** on the camera permission prompt in PictoPy, the denial is **not** stored in Settings. Instead, it's stored by the app's internal web engine (WebView2) at the Chromium layer.

---

## Recovery Steps

### Windows:

!!! warning "This is a destructive workaround"

> Deleting the WebView2 data folder will reset:
>
> - Camera permission (allowing re-prompt)
> - Onboarding state
> - Avatar/name selection
> - Any other local webview data
>
> Use this as a **last resort** only.

#### Step 1: Close PictoPy

Make sure PictoPy is completely closed before proceeding.

#### Step 2: Locate the WebView2 Data Folder

Open **File Explorer** and navigate to:

```
%LOCALAPPDATA%\org.aossie.pictopy
```
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⚠️ Potential issue | 🟡 Minor

Add language identifier to the fenced code block.

The code block should specify a language identifier for proper syntax highlighting in the documentation.

📝 Proposed fix 
-```
+```text
 %LOCALAPPDATA%\org.aossie.pictopy
</details>

<!-- suggestion_start -->

<details>
<summary>📝 Committable suggestion</summary>

> ‼️ **IMPORTANT**
> Carefully review the code before committing. Ensure that it accurately replaces the highlighted code, contains no missing lines, and has no issues with indentation. Thoroughly test & benchmark the code to ensure it meets the requirements.

```suggestion
🧰 Tools
🪛 markdownlint-cli2 (0.18.1)

34-34: Fenced code blocks should have a language specified

(MD040, fenced-code-language)

🤖 Prompt for AI Agents 
In @docs/Camera-Permission-Troubleshooting.md around lines 34 - 36, The fenced
code block that shows the path "%LOCALAPPDATA%\org.aossie.pictopy" lacks a
language identifier; update the markdown by adding a language tag (e.g., "text")
after the opening triple backticks for that code block so it becomes ```text and
enables proper syntax highlighting for the shown path.


You can paste this path directly into the File Explorer address bar.

#### Step 3: Delete the `EBWebView` Folder

Right-click the `EBWebView` folder and select **Delete**.

#### Step 4: Restart PictoPy

Launch PictoPy again. When you try to use the webcam feature, you'll be prompted for camera permission again.

---

## Still Need Help?

If you're still experiencing issues after following these steps, please [open an issue on GitHub](https://github.com/aossie-org/PictoPy/issues/new?template=bug.yml) with:

- Your Platform (Windows, Linux, macOS)
- Steps you've already tried
- Any error messages you see
46 changes: 36 additions & 10 deletions frontend/package-lock.json
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1 change: 1 addition & 0 deletions frontend/package.json
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"@tauri-apps/plugin-dialog": "^2.2.0",
"@tauri-apps/plugin-fs": "^2.2.0",
"@tauri-apps/plugin-opener": "^2.5.2",
"@tauri-apps/plugin-os": "^2.2.0",
"@tauri-apps/plugin-process": "^2.3.0",
"@tauri-apps/plugin-shell": "^2.2.0",
"@tauri-apps/plugin-store": "^2.2.0",
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