Skip to content
Open
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
48 changes: 32 additions & 16 deletions _release/free-trial.md
Original file line number Diff line number Diff line change
@@ -1,19 +1,34 @@
---
title: ["What's new in Free Trial"]
keywords: "free trial"
last_updated: 05/05/2021
last_updated: 05/12/2021
sidebar: mydoc_sidebar
toc: false
permalink: /:collection/:path.html
---
## May 5, 2021
## May 12, 2021

These are the changes we made to Free Trial.

* We fixed the username/password error message when users create a Snowflake connection. Previously, users who entered an incorrect username or password would see a Snowflake IP whitelisting error message. <br>

![]({{ site.baseurl }}/images/free-trial-username-error.png "Error message for incorrect user name"){: .inline}

* We removed the prompt to **Search now** after users create a connection. Now, users can return directly to Setup to continue setting up their Free Trial account.<br>
**Before**<br>
![]({{ site.baseurl }}/images/free-trial-search-prompt.png "Prompt to Search Now"){: .inline}
**After**<br>
![]({{ site.baseurl }}/images/free-trial-no-search-prompt.png "Back to Setup"){: .inline}


## May 5, 2021

{: id="schedule-meeting"}
### Schedule time with product experts

To improve your product experience, we have added a feature to schedule one-on-one meetings with product experts. Now, when you run into an error or have a question about the product, you can reach out for help without ever leaving your page.

To schedule a meeting, click **Book 1:1 expert help** at the top of the page. Choose a time within the calendar that appears, and enter your name and email before clicking **Confirm Booking**. Once confirmed, you will receive a link to your Zoom meeting.
To schedule a meeting, click **Book 1:1 expert help** at the top of the page. Choose a time within the calendar, and enter your name and email before clicking **Confirm Booking**. After confirmation, you will receive a link to your Zoom meeting.

![]({{ site.baseurl }}/images/free-trial-expert-calendar.png "Book 1:1 expert help")

Expand All @@ -22,37 +37,38 @@ To schedule a meeting, click **Book 1:1 expert help** at the top of the page. Ch
{: id="whats-new-with-free-trial"}
### What’s New with Free Trial

We have added a "What’s New" section to the ThoughtSpot Information Center menu. This section will highlight important features for different user personas and create excitement within the customer’s deployment. Now, you can see new features by clicking on the **help** icon ![]({{ site.baseurl }}/images/icon-help-10-px.png "Help icon"){: .inline} when the red notification appears. You can click **Learn More** to check out the documentation of the feature, or test for yourself by clicking **Try it now**.
We added a "What’s New" section to the ThoughtSpot Information Center. This section highlights important features for different user personas. Click on the **help** icon![]({{ site.baseurl }}/images/icon-help-10-px.png "Help icon"){: .inline}. when the red notification appears to see new features. Click **Learn More** to browse our documentation, or click **Try it now** to experience it for yourself.

![]({{ site.baseurl }}/images/free-trial-whats-new.png "What’s New on Free Trial")

![]({{ site.baseurl }}/images/free-trial-learn-more.png "Learn more about new features")

<!--{: id="invite-others"}
{: id="invite-others"}
### Free Trial invitation process simplified

We have simplified the process to invite another user to Free Trial. Now, you will be able to invite others directly from within Free Trial, and the invitee will see the Free Trial activation email in their inbox.
We have simplified the process to invite another user to Free Trial. Now, you will be able to invite others directly from within Free Trial, and the invitee will see the Free Trial activation email in their inbox. Users you invite join your group automatically, and can share Answers, Pinboards and Worksheets.

To invite a teammate to Free Trial, simply navigate to the **Setup** tab and click **Invite others** at the bottom of the screen.
To invite a teammate to Free Trial, simply navigate to the **Setup** tab and click **Invite others** at the bottom of the screen. Enter your team member's email and click **Send invite**.

![]({{ site.baseurl }}/images/free-trial-invite-others.png "Invite others to ThoughtSpot")
-->

![]({{ site.baseurl }}/images/free-trial-invite.png "Invite others to ThoughtSpot")

{: id="duplicate-column-names-highlighted"}
### Worksheet duplicate column names error

ThoughtSpot does not allow you to add multiple columns with the same name when creating a Worksheet. In order to prevent column duplicate errors, you will now see duplicate column names highlighted in the Worksheet creation page before you save. Previously, the **Cannot add duplicate column names** error message did not specify which column name was a duplicate. We believe all analysts, including those on Free Trial, will love this enhancement.
When creating a Worksheet, all columns must have unique names. In order to prevent column name duplicate errors, ThoughtSpot highlights duplicate column names during Worksheet creation, before you can save the Worksheet. In previous releases, the **Cannot add duplicate column names** error message did not specify which columns were duplicates. We believe all analysts, including those on Free Trial, will love this enhancement.

![]({{ site.baseurl }}/images/free-trial-duplicate-columns.png "Duplicate columns error message")

{: id="add-snowflake-connection"}
### Add a Snowflake connection

We have made the following changes to simplify the process of adding a Snowflake connection:
We made the following changes to simplify the process of adding a Snowflake connection:

* Users are directed to use Service Account by default. Previously, **Use OAuth** was the default option, which confused new analysts.
* Users see a reminder that the Snowflake database name is case-sensitive.
* Users see a connection creation checklist for Snowflake.
* By default, ThoughtSpot directs users to use Service Account. Previously, **Use OAuth** was the default option.
* We added a reminder that the Snowflake database name is case-sensitive.
* We added a connection creation checklist for Snowflake.

![]({{ site.baseurl }}/images/free-trial-add-snowflake-connection.png "Updates to Snowflake connection page")

Expand All @@ -62,21 +78,21 @@ We have made the following changes to simplify the process of adding a Snowflake
{: id="countdown"}
### Free Trial Countdown

We have added a white banner to the top of the screen to count down users’ remaining days on Free Trial. The countdown banner turns yellow once you have reached your final week on Free Trial. At any time, you can click **Upgrade now** to upgrade to a paid account. The **Upgrade now** link takes you to Intercom to connect to ThoughtSpot.
We added a white banner to the top of the screen to count down users’ remaining days on Free Trial. The countdown banner turns yellow once you have reached your final week on Free Trial. At any time, you can click **Upgrade now** to upgrade to a paid account. The **Upgrade now** link takes you to Intercom to connect to ThoughtSpot.

![]({{ site.baseurl }}/images/free-trial-countdown-banner-7.png "7-day countdown for Free Trial")

{: id="simplified-snowflake-url"}
### Simplified Snowflake account name

We have simplified the steps to add a Snowflake connection. When prompted to enter the Snowflake account name, you can now copy-paste the entire URL of your Snowflake account, and ThoughtSpot will extract the account name for you. Previously, users had to select the account name from the URL and enter it in the Snowflake account field.
We simplified the steps to add a Snowflake connection. When prompted to enter the Snowflake account name, you can now copy-paste the entire URL of your Snowflake account, and ThoughtSpot will extract the account name for you. Previously, users had to select the account name from the URL and enter it in the Snowflake account field.

![]({{ site.baseurl }}/images/free-trial-snowflake-url.png "Snowflake Account name or URL for connection")

{: id="thoughtspot-connections"}
### ThoughtSpot connections

We have renamed ThoughtSpot Embrace to Connections within the product. Now, Free Trial users can access Connections by clicking **Connections** on the **Data** page. Functions like `sql_int_op` that were previously available under **Embrace passthrough** are now available under **Connection passthrough**.
We renamed ThoughtSpot Embrace to Connections within the product. Now, Free Trial users can access Connections by clicking **Connections** on the **Data** page. Functions like `sql_int_op` that were previously available under **Embrace passthrough** are now available under **Connection passthrough**.

![]({{ site.baseurl }}/images/free-trial-data-connections.png "Data Connections page")

Expand Down
Binary file modified images/free-trial-invite-others.png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file added images/free-trial-invite.png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file added images/free-trial-no-search-prompt.png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file added images/free-trial-search-prompt.png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file added images/free-trial-username-error.png
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.